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TECH TALK
Five reasons why your business should be using full-stack observability
Get a clear view of your total IT landscape – how to tame complexity and unlock growth
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Digital transformation is key to competitive advantage. However, with greater IT complexity, maintaining performance can become more challenging.
Full-stack observability (FSO) gives organisations the ability to detect how modern technology (including applications, networks and digital services) behaves in real time.
FSO, which is achieved by implementing software, aids IT teams in thoroughly understanding, accessing and exploring any data that they may need. This then enables the IT team to match the data with business outcomes, as well as prioritising the needs of customers and employees.
FSO brings together data to provide timely, comprehensive and correlated insights
Alan Sturgess, Practice Leader of Network and Security at Computacenter
Enhances agility and speed of transformation
Having an advantage over your competition is vital in business, but to achieve this your organisation must be kept up to date on all digital capabilities and upgrades.
By utilising full-stack observability when developing applications, organisations can increase the time spent testing, marketing and implementing the new features and updates. This means that users can spend less time trying to get used to the new systems, and more time putting them into action.
Alan commented; “by identifying potential issues and their root cause earlier in the process, organisations can improve service releases and deliver great user experiences right from the launch date.”
Delivers superior user experiences
The biggest selling point of digital transformation is to improve the experience of both employees and customers. However, if the applications don’t perform well, this can’t be achieved.
This issue was particularly evident over the last couple of years, as a digital first model was necessary to keep workforces working remotely. Tools, applications, and services were all required for employees to be fully productive, but since the dependence on these services were at an all-time high, a lot of pressure was placed upon workforces. As a result of this, businesses had to start relying on the cloud.
Full-stack observability can help both development and IT teams meet expectations by mitigating the complexities that the extra data and reliance has caused. By fixing these issues, the applications and services will be more reliable and simpler to use, and ultimately increases the reputation and productivity of the business.
Supports collaboration across IT teams
Updating digital services takes a lot of effort and ensuring that everything is up to scratch requires collaboration between network, security, infrastructure, and application management teams.
As these different teams so frequently work in an operational silo, this can become quite difficult to manage. However, full-stack observability puts an end to this silo and gives every team a common context. This frees up a space for collaboration, and since each team can see the same thing, they can work together on optimising the performance of digital services.
To find out more, book a session at the Computacenter Innovation Center. Our showcase includes hands-on-demonstration of the technologies that can deliver full stack observability, enabling you to unlock the full digital potential of your application.
This [FSO] empowers IT teams to identify, prioritise and rapidly address performance issues
Alan Sturgess, Practice Leader of Network and Security at Computacenter
Maximises efficiency with faster fixes
Digital transformation is a double-sided coin. On one hand it makes life easier for many employees, but on the other hand it drastically increases the workload of IT teams.
Full-stack observability tends to help with this issue. By enabling insight into the very issue that is hindering the business and customers; IT teams no longer need to jump through hoops trying to guess the issue and they are instead able to just focus on the right things.
Retroactive work then becomes a thing of the past, as issues are identified before they inflict any damage, meaning IT teams are free to do so much more than just putting out fires.
“The faster route cause analysis and problem resolution offered by FSO means IT departments no longer need to spend all their time firefighting digital performance issues,” says Alan Sturgess.
Improves security and helps prevent breaches
Whilst digital transformation has a long list of benefits, which were especially seen during the midst of the pandemic, upgrading applications and services often leaves more space open for security breaches.
By using full-stack observability, IT teams can search through the technology stack to try and identify the root cause of any security issues the business might be facing. This allows them to notice any vulnerabilities and put a stop to them before they cause any long-lasting harm to the business efficiently and speedily.
WHY DIGITAL TRANSFORMATION IS KEY